Terms of Service

Invoke(“Platform,” “we,” “us,” or “our”) operates a web application building service accessible at invoke.build (the “Service”). These Terms of Service (“Terms”) govern your access to and use of the Service.

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

“Customer” or “you” means the individual or entity that creates an account and uses the Service.

“Product” means any web application, website, mobile application, or software product built by the Service on your behalf.

“End User” means any individual who accesses or uses a Product built for you.

“Content” means text, images, data, information, and other materials you provide to us through the questionnaire, chat interface, or other means during the Product creation process.

“Source Code” means the underlying programming code, configuration files, database schemas, and related technical assets that comprise a Product.

“Platform Infrastructure” means the servers, databases, hosting services, domain configurations, API integrations, and deployment environments operated by us to host and run your Product.

“Code Buyout” means the one-time purchase of Source Code and associated assets as described in Section 8.

2. Account Registration

2.1. You must provide accurate, complete, and current information when creating an account.

2.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

2.3. You must be at least 18 years old or the age of legal majority in your jurisdiction to use the Service.

2.4. One person or entity may not maintain more than one free-tier account.

3. The Service

3.1. What We Do. You describe a product idea through our chat interface. Our AI-powered system asks clarifying questions, generates a product plan, provisions infrastructure, writes code, tests, and deploys a live Product. You review and approve the Product. We host and maintain the Product on Platform Infrastructure.

3.2. What You Get. A live, deployed Product accessible via a URL we provide (or a custom domain if included in your plan). Ongoing hosting, maintenance, and the ability to request edits.

3.3. What You Do NOT Get. Unless you purchase a Code Buyout (Section 8), you do not receive: access to Source Code, access to hosting dashboards (Google Cloud, GitHub, or any other infrastructure provider), database credentials, API keys, deployment configurations, app store developer accounts, signing certificates, or any other technical infrastructure.

3.4. AI-Generated Products. Products are generated using artificial intelligence. While we implement quality checks and human review, we do not guarantee that any Product will be free of defects, errors, or security vulnerabilities. Products are provided as tools for your business use, and you are responsible for reviewing the Product's suitability before relying on it commercially.

3.5. Infrastructure Ownership. All Platform Infrastructure — including but not limited to server instances, database projects, deployment configurations, domain DNS records, app store listings, signing keys, and environment variables — is owned and controlled exclusively by us. You have no right to access, modify, or transfer Platform Infrastructure except through the Service's interface or as part of a Code Buyout.

4. Subscriptions and Payment

4.1. Plans. The Service is offered through subscription plans as described on our pricing page. Plan features, limits, and pricing may change with 30 days' notice to existing subscribers.

4.2. Billing. Subscriptions are billed monthly in advance via Stripe. You authorize us to charge your payment method on file for all applicable fees.

4.3. Free Tier. Your first build is free with no credit card required. The free build is limited to Phase 1 (MVP) only, includes a platform watermark, and does not include edits. After 30 days, the Product is suspended unless you upgrade to a paid plan. We reserve the right to modify or discontinue the free tier at any time.

4.4. Edits. Edit requests are priced per-edit or included in your plan as specified. Each edit is quoted before execution. You may accept or decline the quote. Once accepted and paid, edits are non-refundable.

4.5. Refunds. Monthly subscription fees are non-refundable. If your Product fails to build due to a system error (not a limitation of your requirements), we will rebuild it at no additional cost. If we are unable to deliver a functional Product matching the agreed specification, you may request a full refund of the current month's subscription within 14 days of delivery.

4.6. Late Payment. If payment fails, we will attempt to charge your payment method for 7 days. After 7 days of failed payment, your Product(s) will be suspended (taken offline but not deleted). After 30 days of non-payment, your Product(s) and all associated data may be permanently deleted.

5. Your Content and Data

5.1. Your Content. You retain ownership of all Content you provide to us. By providing Content, you grant us a non-exclusive, worldwide license to use, reproduce, modify, and display your Content solely for the purpose of providing the Service to you.

5.2. End User Data. Your Product may collect data from End Users. This End User data is stored in databases within Platform Infrastructure that we control. You are the data controller of End User data. We are the data processor. See our Privacy Policy for details.

5.3. Data Security. We encrypt sensitive data at rest using AES-256-GCM. API keys and credentials you provide are encrypted before storage. We use industry-standard security practices for Platform Infrastructure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5.4. Data Portability. Upon written request, we will provide you with an export of End User data stored in your Product's database in a standard format (CSV or JSON) within 30 days. This does not include Source Code (see Code Buyout, Section 8).

5.5. Data Retention. If your account is terminated or your subscription lapses beyond the grace period (Section 4.6), we may delete all data associated with your Product(s), including End User data, after providing 30 days' written notice.

6. Intellectual Property

6.1. Source Code Ownership. Source Code generated by the Service is owned by us until and unless you purchase a Code Buyout (Section 8). You receive a license to use the Product as a hosted service through your subscription, not ownership of the underlying code.

6.2. Your License. Subject to your active subscription and compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable license to use your Product(s) for their intended business purpose.

6.3. Templates and Patterns. We may extract generalized, non-identifiable code patterns and templates from Products built for you. These templates will not contain your proprietary business logic, Content, branding, or data. You grant us the right to use such generalized patterns to improve the Service for all customers.

6.4. Our Intellectual Property. The Service, including its AI systems, orchestration engine, templates, prompts, and infrastructure automation, is our proprietary technology. Nothing in these Terms grants you rights to our technology.

7. Suspension and Termination

7.1. Your Right to Cancel. You may cancel your subscription at any time through your dashboard. Cancellation takes effect at the end of the current billing period. Upon cancellation, your Product(s) will be suspended. Data is retained for 30 days, after which it may be permanently deleted.

7.2. Our Right to Suspend. We may suspend your Product(s) immediately if: (a) your payment is overdue; (b) we reasonably believe you are violating these Terms or the Acceptable Use Policy; (c) your Product poses a security risk; or (d) as required by law.

7.3. Our Right to Terminate. We may terminate your account and delete all associated data if: (a) your payment is overdue by more than 30 days; (b) you materially breach these Terms; (c) you violate the Acceptable Use Policy; or (d) as required by law. We will provide 14 days' notice before termination except in cases of urgent security concerns.

7.4. Effect of Termination. Upon termination: your Product(s) are taken offline; Platform Infrastructure is decommissioned; End User data is deleted after 30 days (or exported upon request); Source Code is not provided unless you have purchased a Code Buyout.

8. Code Buyout

8.1. Option to Purchase. At any time during an active subscription, you may purchase a Code Buyout for any Product. Pricing is listed on our pricing page and varies by Product complexity.

8.2. What You Receive. Upon payment: (a) full ownership of the Product's Source Code; (b) access to a GitHub repository; (c) a migration guide documenting the technology stack, database schema, and deployment instructions; (d) for mobile apps: transfer of app store listing and signing keys.

8.3. What You Do NOT Receive. A Code Buyout does not include ongoing hosting, access to our AI systems, future edits, or refunds of past payments.

8.4. Transition Period. We will maintain hosting for up to 14 days after a Code Buyout. After 14 days, we decommission Platform Infrastructure for the Product.

9. Limitation of Liability

9.1. THE SERVICE AND ALL PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

9.2. OUR TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

9.3. WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

9.4. We rely on third-party infrastructure providers and are not liable for outages or issues caused by these providers.

10. Indemnification

You agree to indemnify and hold harmless us, our officers, directors, employees, and agents from any claims arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your Content; (d) your Product's handling of End User data; (e) any claim by an End User; or (f) your violation of any applicable law.

11. Dispute Resolution

11.1. These Terms are governed by the laws of the State of Delaware, United States.

11.2. Any dispute shall be resolved through binding arbitration. You agree to resolve disputes individually and waive any right to participate in a class action.

12. General Provisions

We may modify these Terms with 30 days' notice. If any provision is unenforceable, the rest remain in effect. These Terms, the Privacy Policy, and the Acceptable Use Policy constitute the entire agreement.

Questions: support@invoke.build